Returns & Exchanges
At Bag Crap, we want you to love your carry as much as we do, which is why we offer a hassle-free 30-day return policy for all unused bags and accessories. If your new gear isn't the perfect fit for your lifestyle, we are here to make the exchange or refund process as smooth as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the pre-paid shipping label provided via email and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; we will track the journey back to our warehouse for you.
Receive Your Refund
After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing