Frequently Asked Questions
Everything you need to know about your next favorite accessory.
What materials are used in Bag Crap products?
We use a mix of premium vegan leathers, recycled canvas, and high-grade stainless steel hardware to ensure our bags are both durable and ethically made.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original condition with tags attached to be eligible for a full refund.
Do you offer a warranty on your bags?
Yes, every Bag Crap purchase comes with a 1-year limited warranty covering manufacturing defects in materials and craftsmanship.
How should I clean and maintain my bag?
For most styles, we recommend spot cleaning with a damp cloth and mild soap. Avoid machine washing or harsh chemicals to preserve the material's finish.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.